Sevier County is Accessible! Pigeon Forge and Gatlinburg saw minimal storm impact from the recent hurricane. Please make sure to check your route for any closures before traveling. We look forward to your visit! View all rentals.

logo ×

  • This field is for validation purposes and should be left unchanged.

Cancellation Policy

Cancellation Policy

We understand that plans can change. Please review our cancellation terms carefully before booking.


1–4 Bedroom Properties

  • Cancellations made 30 or more days before check-in receive a 100% refund of all amounts paid.
  • Cancellations made 14–29 days before check-in receive a 50% refund of the total reservation amount.
    • If only the 50% deposit has been paid, no additional refund will be issued.
  • No refunds are available for cancellations made less than 14 days before check-in.

5+ Bedroom Properties

  • Cancellations made 60 or more days before check-in receive a 100% refund of all amounts paid.
  • Cancellations made 30–59 days before check-in receive a 50% refund of the total reservation amount.
    • If only the 50% deposit has been paid, no additional refund will be issued.
  • No refunds are available for cancellations made less than 30 days before check-in.

Reservation Changes

Modifications to a reservation are not permitted within 30 days of arrival.


Additional Notes

 

  • Travel Insurance: We strongly encourage purchasing our travel insurance to protect your trip in case of illness, weather, or other unforeseen events.
  • Weather & Road Conditions: No refunds are provided for inclement weather, power outages, or travel delays unless a county-wide closure occurs.
  • You must be 25 years of age or older to reserve.
  • No smoking or vaping inside any property.
  • No parties or events permitted.
  • Photo ID Required
    1. Sign a Rental Agreement
    2. Provide a valid state or federal photo ID